Hospital Billing Policies

Prompt Pay Discount

A discount of 15% will be provided for patient responsibility amounts (copay, deductible, self-pay amounts) paid at the time of service. A discount of 10% will be provided to account balances paid in full within 30 days of insurance payment.

Availability of Uncompensated Services

Hocking Valley Community Hospital is required by federal law to provide a reasonable amount of care without charge to persons who are unable to pay. This obligation is known as the Hospital Care Assurance Program (HCAP). Uncompensated services are available to patients whose family income does not exceed the limits designated by the Department of Health and Human Services which are set forth below. Please review the income limits. If you believe that you may be eligible for uncompensated services and wish to request them, please contact the Patient Accounts department, request to have them mailed, or download the online application here.

POVERTY INCOME GUIDELINES FOR ALL STATES (Except Alaska and Hawaii)

Effective 1/25/2016

The 2016 Poverty Income Guidelines for all States (except Alaska and Hawaii):

FAMILY SIZE
INCOME GUIDELINE
1
$11,880
2
$16,020
3
$20,160
4
$24,300
5
$28,440
6
$32,580
7
$36,730
8
$40,890
Add $4,160.00 for each additional person if the family unit has more than eight members.

Interest Charges

Hocking Valley Community Hospital currently does not charge interest on unpaid accounts.

Questions Concerning Billing

If patients have questions concerning their bill, or would like to see if they qualify for discounts or uncompensated services, they may do so by contacting the appropriate account representative below.

BWC / MMO / Blue Cross
(740) 380-8129
Commercial Insurance Accounts
(740) 380-8125
Emergency Medical Services Accounts
(740) 385-8569
HCAP / Collections / Customer Service
(740) 380-8270
Medicaid / Managed Care
(740) 380-8132
Medicare
(740) 380-8124

Consumers can access a number of government and private Websites, which provide additional information on hospitals’ charges and quality. For a complete listing of available online resources, please visit The Consumer’s Guide To Quality Health Care In Ohio at the following address:

http://www.ohiohealthcareguide.org/