Hospital Billing Policies

Prompt Pay Discount

A discount of 15% will be provided for patient responsibility amounts (copay, deductible, self-pay amounts) paid at the time of service. A discount of 10% will be provided to account balances paid in full within 30 days of insurance payment.

Availability of Uncompensated Services

Hocking Valley Community Hospital is required by federal law to provide a reasonable amount of care without charge to persons who are unable to pay. This obligation is known as the Hospital Care Assurance Program (HCAP). Uncompensated services are available to patients whose family income does not exceed the limits designated by the Department of Health and Human Services which are set forth below. Please review the income limits. If you believe that you may be eligible for uncompensated services and wish to request them, please contact the Patient Accounts department, or you may obtain an application by mail.

POVERTY INCOME GUIDELINES FOR ALL STATES(Except Alaska and Hawaii)

Effective 1/22/2014

The 2014 Poverty Income Guidelines are:

FAMILY SIZE

INCOME GUIDELINE

1

$11,670

2

$15,730

3

$19,790

4

$23,850

5

$27,910

6

$31,970

7

$36,030

8

$40,090
Add $4,060 for each additional person if the family unit has more than eight members.

Interest Charges

Hocking Valley Community Hospital currently does not charge interest on unpaid accounts.

Questions Concerning Bill

If patients have questions concerning their bill, or would like to see if they qualify for discounts or uncompensated services, they may do so by contacting the appropriate account representative below.

BWC / MMO / Blue Cross

(740) 380-8129

Commercial Insurance Accounts

(740) 380-8132

Emergency Medical Services Accounts

(740) 380-8130

HCAP/Collections

(740) 380-8127

Medicaid Accounts

(740) 380-8132

Customer Service Representative

(740) 380-8270

Consumers can access a number of government and private Websites, which provide additional information on hospitals’ charges and quality. For a complete listing of available online resources, please visit The Consumer’s Guide To Quality Health Care In Ohio at the following address:

http://www.ohiohealthcareguide.org/