Hocking Valley Community Hospital announced that it has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services.
This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience. As a winner of the Press Ganey HX Guardian of Excellence Award®, HVCH is in the top 5% of healthcare providers in delivering the best patient experience in the past year.
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“In prioritizing the well-being of both their patients and dedicated staff on a daily basis, Hocking Valley Community Hospital exemplifies dedication to their workforce and the communities they impact,” said Patrick T. Ryan, CEO and chairman at Press Ganey. “We applaud HVCH’s compassion, empathetic approach, and the genuine human connections they forge within the clinical healthcare landscape. It’s a privilege for us to collaborate with them as we applaud their remarkable accomplishments.”
“I am so proud of the staff and the providers at the Rural Health Clinic. You just see the passion they have for taking care of their patients. They go above and beyond to make sure the patient has an excellent experience while in the clinic. Month after month, we see high satisfaction ratings and so many positive comments from the patients about the care that they do receive. We are blessed to have the rural health clinic in our community providing exceptional patient care,” Stacey Gabriel, HVCH President & CEO, said.
To learn more about Hocking Valley Community Hospital, visit www.hvch.org.